Frequently Asked Questions

View our FAQ section below to learn more about our hospital and other helpful information.

APPOINTMENT

Austin’s Best Dog & Cat Care

Here are some questions/answers that we are frequently asked. If you have additional questions that aren’t covered here, please feel free to give us a call at Bluebonnet Riverside Vet.

What are the hospital hours?

Our hours are Monday – Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM.

Do I need to have an appointment?

Yes, patients are seen by appointment. We do allow drop-offs every day from 7:00 AM to 8:00 AM. We ask that you let our staff know you are dropping off your pet for treatment.

How do I pay?

Payment is due at the time of service. For your convenience, we accept all major credit cards as well as CareCredit.

CareCredit is a healthcare credit card designed for your pet’s health and wellness needs. It’s a way to pay for the costs of many treatments and procedures and allows you to make convenient monthly payments. To learn more about CareCredit, click here.

At what age can I have my pet spayed or neutered?

Spaying or neutering can be done between 6-12 months, depending on the breed. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery. We give all pets pain medication following a surgical procedure. It is humane, and we believe it is necessary for the recovery of your pet.

What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts, and clotting function of your pet. The pre-anesthetic blood screening is done to ensure your pet is healthy enough to undergo a surgical procedure and the ability to heal following surgery.

How long do the sutures stay in after my pet’s surgery?

Procedures involving sutures require them to be removed around 10 to 14 days following the surgery.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However, there are plenty of benefits to having your pet spayed or neutered. These advantages include: 

  • Decreasing the chances of breast tumors later in life
  • Reduce the chance of cystic ovaries and uterine infections later in life
  • Reducing the desire to roam the neighborhood
  • Reduce the incidence of prostate cancer later in life
  • Helping to prevent spraying and marking
  • Decreases the surplus of unwanted puppies and kittens